Callback Rules Builder

The Rules Builder offers expanded hiring rules, detailed rankings and more. The new module will allow expanded hiring, allowing multiple rules within a single system. 

To access the Callback Module

The Callback Dashboard

The Dashboard, similar to the Assistant, is where all Callbacks will be managed. From here, you'll be able to create your force hire lists, rules, and approaches, lists as well as seeing both your callback history and list ranking. The power of building and creating the rules on how your callbacks work in the hands of the administration. 

Building Callback Lists

To start, you'll need to make sure that your callback lists are created. You can find the directions on how to do that here. Now, the callback lists are kept under Employees > Manage Callback Lists

Building Approaches

This article will walk you through building approaches.

Building Rules

This link will walk you through building rules. 

Ranking

Ranking will be different now, based on the approaches and rules. You can learn more about ranking here. 

Callbacks

Callbacks will operate differently within the new module. You can find out more information about that in this article. 

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