CrewSense Knowledge Base

            Notification Logs

            Every Notification sent from within the CrewSense system will be saved in a log. This allows you to go back and view previous messages sent, and see the details of those messages. Information included in the log includes who the message was sent to, who the message was sent from, date / time message was sent, and the body of the message.

            To view the Notification history logs, simply click the Notify module, and then View Notification History.

            You'll then be presented with a table listing the selected month's Ready Alert messages.

            From here, you can click the Information Icon to the left of the desired message history you are wanting to open, which will then open up a real time view of the outgoing and incoming notifications from your employees. You can see their responses in real time without having to refresh the page. 

            Once you chose the selected notification you want to view, you will be directed to that specific message and all of its history. Once on the page, you will be able to view every person that the message was sent to, the method in which each person was contacted, the status of the delivery method, and whether or not the message was acknowledged by the employee. 

            Another feature that the CrewSense notification module has is the ability to read text messages that were sent back from the employee regarding the notification as well as the ability to communicate back and forth through the module. To do this, you can go to the Reply button located to the left of any specific employee and type in a message that only that employee will receive. 

            Updated 03/2019

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