CrewSense

            Initiating new CallBack from Crew Scheduler

            Aside from initiating a new CallBack from the New CallBack form, you can also initiate a CallBack to fill an open slot from within the Crew Scheduler.

            Initiating a CallBack from within the Crew Scheduler has the advantage of pre-populating the work shift information (shift start / end time and date, and shift assignment name). Another major advantage of starting a CallBack from within an open slot, is that the CallBack will be 'linked' to that position. Meaning that once the CallBack has been sucessfully filled, the employee who accepted with automatically be placed into the Crew Scheduler open slot.

            To initiate a new CallBack from within the crew scheduler:

            Click an 'Open Slot'.


            Then in the popup window, click 'Fill w/ CallBack'.




            That will route you back to the normal CallBack form, however you will notice that is it now 'linked' to an assignment. In this case, 'Station 2'.


            You'll notice that the Associate Shift is listed, "Station 2"; the open slot Start date and End Date are also pre-populated; and finally the # of 'Open Slots' is filled out. In this case, 3 Firefighters, due to there being 3 open slots for this assignment. You can edit this information, including Start / End date and times, as well as the number of positions needed. When finished, complete the rest of the form as usual and initiate the new CallBack.


            Once an employee accepts the shift, they are automatically placed in the assignment. 'CB' text is added next to the employees name, indicating this shift was filled via a CallBack.


            Updated: 16 May 2017 02:22 AM
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