CallBack Metrics

CallBack metrics are useful for seeing how the scheduling system is performing for filling open shifts within the CallBack module. CallBack Metrics are a basic reporting module that gives detailed information on all of your CallBack performance. Metrics can be found under Reports >  view Callback Metrics 

Once open you will be able to set the parameters 

By clicking on the 3 black dots next to 'Filled Callbacks'  you can see which list filled each of your CallBacks:

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