Editing Hours Based Ranking Options
If your system is set on an hours based CallBack rotation, you'll be able to set your ranking options. We've built in the most requested rules as options, so if you don't see what works for your system please contact us and we can look into adding it.
If you are not seeing this option and would like to use these features, please contact us.
Reset Hours
You will be able to set when your ranking resets, whether you choose to do it by the calendar year or on a specific date. You can also pick a specific number of dates, all based on what is in your contract language.
CallBack List Ranking Rules
If your system has rules set in which people are deducted hours based on their response to CallBacks, you can find the settings to edit this here. To get access to this, you will have to contact us first to get access.
Tiebreaker
With an hour based system, there is the possibility of a tie. You are able to set which option you wish you choose to break those ties here. You can choose:
Date of hire
Final Ranking in Previous Period
Random (The system randomizes the list and picks one)
Last Name (alphabetically)
First Name (alphabetically)
Employee ID (numerically)
User ID (numerically)
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