Knowledge Base

Force Hire by Callback Ranking

This method currently only works with the Rules Builder

The force hire module allows you to use the callback ranking to create a similar ranking system within the Callback system. 
To use hours in Force Hire Ranking
First, you'll want to go to Admin > Work Types. You will see a new option that will allow you to 'Include Hours In Force Hire Ranking'. You will want to remember that any hours, both on the scheduler and done via callbacks, will be included into the force hire ranking with this setting on. You can keep them separate if you do not want all callback hours to apply to force hire ranking. Creating a specific work code solely for force hire hours is the best way to accomplish this. 



To create the Force Hire List
Go to Callback > Force Hire



Once you select Callback Ranking, you'll be able to select the rule and the approach that you want to use for the list ranking. 



Once you add the new list, you'll notice that the ranking within the list matches your current ranking. Remember that if you do not include the hours from your callback ranking also into your force hire, the list will rank them based on your callback settings. The system will only use hours that are included in force hire ranking, so you'll want to make sure that is correct when you create the list. 

Turning this on and off will augment your hours based on the setting. You can expect to turn the hours on and off and see a change. These hours will only account for those within your approach-- if you reset your ranking every year, the force hire module will also reset at that time. 

    • Related Articles

    • Force Hire List(s)

      The Scheduling system offers a great way for you to maintain 'force' or 'mandate' lists. This is excellent for Organizations who need a way to keep a detailed record and management of their lists, particularly Fire / EMS and Law Enforcement agencies. ...
    • Force Hire Module

      The Force Hire module is designed to be used for when a Callback fails and employee must be forced into a shift to meet staffing levels. To Turn On Force Hire Go to Admin > Callback > Force Hire Now, the Force Hire modules have options that you can ...
    • Callback Rules Builder

      The Rules Builder offers expanded hiring rules, detailed rankings and more. The new module will allow expanded hiring, allowing multiple rules within a single system.  To access the Callback Module The Callback Dashboard The Dashboard, similar to the ...
    • Editing Hours Based Ranking Options

      If your system is set on an hours based CallBack rotation, you'll be able to set your ranking options. We've built in the most requested rules as options, so if you don't see what works for your system please contact us and we can look into adding ...
    • CallBack Lists

      One of the first things you'll want to do when setting up your new scheduling account, is creating employee 'Lists'. These can also be referred to as Rankings, Job Titles, Buckets, Binders, etc. However, for our case, we refer to them simply as ...